MEASURING YOUR COMPANY’S LEVEL OF PERFORMANCE

MEASURING DISTRIBUTORS’ SATISFACTION WITH YOUR PERFORMANCE
  • pilotage

    A MANAGEMENT
    TOOL

    That allows you to measure the level of satisfaction with the service that you offer

  • benchmark

    A BENCHMARKING
    TOOL

    That allows you to compare your level of performance with that of your competitors

  • management

    A MANAGEMENT
    TOOL

    That allows you to measure changes in your performance

  • controle

    A MONITORING
    TOOL

    That allows you to ensure that your strategy is well perceived by your contacts

The +logo

  • - A summary report that can be used effectively
  • - Graphics that are easy to interpret
  • - The possibility of being compared with your main competitors
  • - A presentation of expectations to help you identify issues to be tackled in the future
  • - Testimonies to illustrate the quantified results
ETI PME* BAROMETER France

The ETI PME barometer France is an annual study that has been carried out since 2014. It allows you to to situate your level of service to distributors based on 4 themes (commercial relations / collaboration, category management, consumer marketing, logistics / customer service).
Your company is evaluated by every department: purchasing, marketing, catman, logistics, warehouse managers and department managers.
You are thus given a global view of your level of performance.

  • 7

    Main Super/Hyper distributors

  • 77

    ETI/PME evaluated since 2014

  • @

    Online study supplemented with telephone calls to collect testimonies

MANUFACTURERS AND DISTRIBUTORS: WHAT THEY THINK OF THE ETI PME BAROMETER FRANCE

The ETI/PME barometer allows us to check whether the strategy we’ve chosen is well perceived by our customers.We can use it to challenge our sales and brand policies and our communication with a view to bringing them more into line with distribution sector expectations.

JEAN-LUC BOULVERT, Sales Director, TIPIAK

The quality of commercial relations is increasingly important as an element of differentiation for small firms and distributors.Through its history and values, Système U has long been aware that small firms can’t be treated in the same way as multinationals. So discernment in commercial relations between large groups and small firms must be rooted in our methods. The Bossman Consultants ETI/PME barometer thus becomes a management tool to help us ensure that our commitments are respected at every level of the company.

Karine PEIL, Cheffe de Groupe, Madame PME SYSTEME U

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TIMING

Subscription : March / April
Enquête : May / June
Restitution : September / October
Need an example of a restitution? More information about the barometer?
Contact our Studies Unit.
Contact us
Or contact Thibault MERCIER direct: +33 (0)2.40.35.08.08
or tmercier@bossman-consultants.com

*ETI PME = Small and medium-sized firms

MDD* BAROMETER France

The MDD barometer France is an annual study that has been carried out since 2015. It allows you to situate your level of service to distributors based on 4 themes (knowledge of the strategy, knowledge of the market, quality/safety, and sustainable development).
Your company is evaluated by every department: purchasing, marketing, logistics, quality and packaging.
You are thus given a global view of your level of performance.

  • 7

    Main Super/Hyper distributors

  • 70

    MDD suppliers evaluated since 2015

  • @

    Online study supplemented with telephone calls to collect testimonies

Manufacturers and distributors: what they think of the MDD barometer France

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It’s a management tool and a means of motivating our employees. It’s easy to use and very clear.

FLORENCE DELOBEL, MDD marketing and sales director, ANDROS

I shared the results with the markets and categories. I received some very positive comments about these supplier insights, which the employees accepted very openly. It will be interesting to see how the snapshot changes next year.

STÉPHANE LE POTTIER, Brand and MDD product development director, CARREFOUR France and G3

calendar

TIMING

Subscription : November / Décember
Survey : February / March
Restitution : April / May
Need an example of a restitution? More information about the barometer?
Contact our Studies Unit.
Contact us
Or contact Thibault MERCIER direct: +33 (0)2.40.35.08.08
or tmercier@bossman-consultants.com

* MDD = Distributor Brand

CHD** LIQUID/SNACKING BAROMETER France

The CHD Liquid Snacking barometer is an annual study that has been carried out since 2006. It gives you a complete view of the services you provide to your contacts, distributors, key account users and visited sales outlets.
Your company is evaluated on three main themes (commercial relations, resale support and logistics).

  • 21

    Questioned distributors (distributors drinks, cash, general practitioners, confectioners ...)

  • 108

    Users questioned major accounts (restoration(catering) at table / rapids(express), leisure activities, transport, SRC)

  • @

    Online study completed by phone calls to bring testimonies

Manufacturers and distributors: what they think of the LIQUID/SNACKING BAROMETER France

We work with Bossman company since 2007,wich is a sign of a sustainable partnership. Teams are available, reactive and they have a good Extra Domestic Consumption experience. The EDC Liquid/Snacking barometer allows us to benchmark ourselves with our competitors and develop main strength in commercial relationship, sales assistance and logistic. We use this tool in the preparation of KPIs for our managers, our national and regional KAM’s and for our commercial development division.

Ludovic MOLIÈRE, National Sales EDCs Manager of ORANGINA SUNTORY FRANCE

calendar

TIMING

Subscription : April / May
Survey : June / July
Restitution : October / November
Need an example of a restitution? More information about the barometer?
Contact our Studies Unit.
Contact us
Or contact Thibault MERCIER direct: +33 (0)2.40.35.08.08
or tmercier@bossman-consultants.com

** CHD = Out-of-Home Consumption